Terms and ConditionsDrivemycamper Limited Vehicle Rental Agreement and Terms and Conditions
Drivemycamper Limited Vehicle Rental Agreement and Terms and Conditions
Please be advised that if you do not adhere to the Terms & Conditions regarding Driver Age, Payment, Driving Licences & History, Identification Required and / or Rental Payment Terms when collecting the Vehicle, our Cancellation Policy will apply.
1. Definitions of Terms and Conditions
1.1. 'You', 'I','me' and 'my' refers jointly and severally to the person or persons who are the Customers.
1.2. ‘This Agreement' means the Motor Rental Agreement and these Terms and Conditions. In the event of any discrepancy between any other Drivemycamper literature, the provisions of this Agreement will apply.
1.3. ‘Customer’ means the person or persons nominated as the hirer(s) under the heading 'Hire Details' on the Motor Rental Agreement.
1.4. 'Living Equipment' includes but is not limited to DVD player, CD player, crockery, cutlery, cooking utensils, towels, extension cables and fan heater.
1.5. 'Rental Period' means the hire period referred to under the heading 'Booking Details' on the Motor Rental Agreement or any agreed variation thereof and any additional period during which the vehicle is in the customer's possession or control.
1.6. 'Vehicle' means the vehicle described under the heading 'Vehicle Details' on the Motor Rental Agreement and includes tyres, tools, accessories, the Living Equipment and any other special equipment, documents related to the Vehicle and any replacement or substitute Vehicle which may be provided at the discretion of DMC.
1.7. 'Security Deposit' means the Vehicle security deposit (normally Ј500).
1.8. “Consequential Loss” shall include but not be limited to any loss of income incurred by DMC as a result of cancelled bookings.
1.9. ‘DMC’ means Drivemycamper Limited.
2. Driving Licence & Driver History - Drivers are subject to approval by our insurance provider’s requirements. A GUIDE is as follows:
2.1. You must provide us with details of all drivers of the vehicle. There is a maximum of 2 drivers permitted per Vehicle. More than one driver is charged at Ј5.00 per day for each extra driver.
2.2. All drivers must be aged between 25 and 70. The hire charges we state includes UK insurance for one named driver, aged 25-70 with no convictions or endorsements on their licence.
2.3. All Drivers must have held a full driving licence for a minimum of 24 months.
2.4. Licence endorsements of up to 9 points may be accepted. If the Driver has been banned from driving for a DD, DR or UT offence, or has been disqualified for 12 months or more, DMC’s insurers will only consider renting 5 years or more after the return of the licence.
2.5. DMC cannot hire to any person who has been convicted of a major conviction during the past five years or has any such prosecution pending.
2.6. DMC cannot hire to any persons who have had a policy cancelled or a proposal declined or a renewal refused by an insurer.
2.7. DMC cannot rent to the following: Circus worker, Dance teacher, Dancer, Dealer, Entertainer, Fairground worker, Footballer, Hawker, Kissagram, Musician, Pop group, Screen writer, Sports administrator, Sports person, Television director / producer, Theatre manager, Theatrical agent.
2.8. DMC cannot hire to any person who has been involved in 2 or more accidents in the proceeding three years.
2.9. DMC may accept certain foreign licence holders. Please contact us prior to booking to verify.
3. Identification – when collecting the Vehicle EACH DRIVER MUST present originals of the following:
3.1. A valid driving licence (BOTH PARTS of the UK Licence are required);
3.2. One additional form of ID to confirm home address (eg. utilities bill, bank statement which must have been issued to the Driver within 2 months of date of hire); and
3.3. If you are not leaving your vehicle with us then we will also need to retain one Driver’s Passport.
The Ј500 Security Deposit MUST be paid prior to collection. THESE ITEMS ARE ESSENTIAL. Without them, we will not be able to release the Vehicle and no refund will be made.
4. Insurance & Damage
4.1. Standard excess - the quoted rate includes a standard excess of GB Ј1,250. In the event of a road accident resulting in any damage to either the vehicle or third party property, the Customer will be liable for the first GB Ј1,250. This can be reduced to Ј250 on payment of a Ј16.00 per day waiver. The waiver will be deducted from the Security Deposit when you return the Vehicle.
4.2. The insurance covers the Vehicle to carry a maximum of four people.
4.3. The Customer will also be fully liable for replacement or repair of windscreen or tyre damage. If the Vehicle is stolen and the keys cannot be found by the Customer, then the Customer is responsible for the replacement cost of the Vehicle and any Consequential Loss. The Customer agrees that he will remove the keys when he vacates the Vehicle and ensure the vehicle is left securely.
4.4. The Customer will be liable for any costs associated with the incorrect use of fuel for the Vehicle
5. Security Deposit
5.1. You agree to pay a refundable GBЈ500.00 Security Deposit prior to renting the vehicleThis payment is fully refundable within 7 days of the return of the Vehicle to the agreed location, on the agreed date and time, in the same condition as it was let out to you, the interior being clean including the Living Equipment and the tank full of petrol. If the Vehicle has not be refilled fully with fuel - a Ј10.00 service charge will be made in addition to the cost of the fuel. If there is any damage, the cost of repairing any such damage as well as any Consequential Loss to DMC will be deducted from the Security Deposit. If the costs exceed the Security Deposit, this amount will be payable to DMC on receipt of invoicing from DMC.
5.2. The Security Deposit will be used to fund any loss or damage whatsoever to equipment, fixtures and fittings or negligent damage to the Vehicle.
5.3. You irrevocably authorise DMC to deduct from the Security Deposit any amounts due to DMC arising out of this Agreement.
6. Hire rates quoted include:
6.1. 70 miles per day and then 20p per additional mile;
6.2. UK standard vehicle insurance*; and
6.3. UK breakdown cover.
*Insurance loading. In some cases, DMC will incur additional insurance charges if the proposed driver(s) has a traffic conviction, is using a non-UK driving license, is under 25 years old or is in an occupation which is deemed high risk. You agree to pay for any additional insurance loading charges.
7. Additional Insurance Charges
The additional insurance loading charges set out below ARE FOR GUIDE PURPOSES ONLY:
7.1 More than one driver: (UK only) Ј5.00 per person per day (subject to clean driving licence etc).
7.2 Points on licence: Ј5.00 - Ј10.00 per day per three points (depending on number & type of points). Please note that if points are shown on a drivers licence, they will be counted for up to five years
7.3 Each previous accident within past three years: Ј10.00 per accident per day for each driver.
7.4 Non UK driver's license holder: Ј10.00 per day
8. Business hours
We open by appointment only.
It is ESSENTIAL that you arrive promptly for your collection time. DMC reserves the right to charge for late collections at Ј50 per hour, to cover additional staff costs.
9. One way rentals
Not permitted. If the Vehicle is not returned to the collection point FOR ANY REASON a minimum collection charge of Ј1.30 per mile will be made from the collection point to the Vehicle and back to the collection point (you will also be responsible for any other costs incurred in recovering the vehicle together with any Consequential Loss). If the Vehicle becomes undrivable AA Relay will offer to transport the Vehicle back to the collection point but the Vehicle must be accompanied by the Customer, otherwise the mileage charge of Ј1.30 per mile will apply.
10. Reservations and Payments
10.1. Full payment is due 6 weeks before collection. If full payment has not been made by this time, DMC reserves the right to cancel the booking and our cancellation policy shall apply.
10.2. Payment is made online via our Website
10.3. Optional extras such as Satellite Navigation & Awnings can be booked. However these are subject to availability and if not available any booking fee for these items will be refunded.
10.4. You will pay DMC:
10.4.1. all rental charges;
10.4.2. the Security Deposit;
10.4.3. the nominated valeting fee of up to Ј100 if the Vehicle is not returned with the interior in a clean condition;
10.4.4. the nominated cancellation fee in the event of cancellation of this Agreement prior to the hire;
10.4.5. the cost of any damage to the Vehicle which was not noted on our vehicle check form at the start of the agreement, whether you were at fault or not, (and any Consequential Loss) or the property of any third party, subject to the insurance cover;
10.4.6. any excess miles at 20p per mile (ie mileage above 70 miles per day);
10.4.7. the Collision Damage Waiver fee, if applicable;
10.4.8. all Government fees and duties etc;
10.4.9. All fines, court costs and intended prosecutions for parking, traffic or other offences (including any costs which arise if the vehicle is clamped). You must pay the appropriate authority any fines and costs if and when the authority demands this payment. All fines and intended prosecutions incurred will attract reasonable administration charges which arise when we deal with these matters;
10.4.10. any other fees or charges payable pursuant to this Agreement. This includes any costs incurred by DMC as a result of any breach by the Customer of the terms of this Agreement;
10.4.11. any Consequential Loss when we demand it arising if we cannot rent out the Vehicle because it needs to be repaired, it is a write off (can't be repaired) or it has been stolen and we are waiting to receive full payment of the vehicle's value.
10.4.12. the cost to recover a Vehicle which has become bogged; and
10.4.13. any shortfall in charges to DMC (you will receive a refund for any overcharge acknowledged by DMC).
10.5. Total charges as set out therein are not final and subject to a final audit.
11. Cancellation Charges
11.1. More than 6 weeks before: 25% of total hire charge
11.2. Within 6 weeks of rental start date: 100% of total hire charge (although under certain circumstances a refund will be given at the discretion of the management)
11.3. if you have made a booking, you are deemed to have agreed to comply with these Terms and agreed that you qualify to hire a vehicle. If you do not qualify, our above cancellation terms apply. If in doubt, please call us.
12. Collection & Return
12.1. Collection: Please see your booking confirmation for details of collection times. If you are going to be in excess of 30 minutes late - it is important that you call our offices so that we can make sure we have staff available to assist with your vehicle collection. DMC reserves the right to charge for late collections at Ј10 per 30 minutes to help cover additional staff costs. If we do not receive a call - we reserve the right to change the collection day. Please allow 1 hour for the hand-over at our offices to complete the documentation and demonstrate your Vehicle to you.
12.2. Return: The vehicle must be returned on the return date at the time specified by DMC (which, in any even, will be no later than 11.30am). Vehicles must be returned clean and in the same condition as they leave the depot, otherwise a charge will be made.
12.3. Late return: If you will be late returning, DMC must be advised immediately. Failure to advise may result in prosecution for driving whilst uninsured. DMC reserves the right to charge Ј50 per hour for all late returns.
12.4. Parking: You are welcome to leave your car at our premises. However you agree that DMC will accept no responsibility or liability if the vehicle is stolen or damaged.
13.1. You agree that during the rental period, you will not allow the Vehicle to be:
13.1.1. driven otherwise than in a cautious, prudent and normal manner;
13.1.2. used in a manner which could cause damage - including driving whilst any warning light operational;
13.1.3. driven on anything other than sealed / bitumen roads;
13.1.4. taken off the mainland UK (eg travel on ferries, to Europe or to Ireland is prohibited);
13.1.5. driven in a prohibited area or in an area other than the areas permitted by under the terms of this Agreement;
13.1.6. driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law;
13.1.7. left with the ignition key in the vehicle whilst it is unoccupied;
13.1.8. left unoccupied with the CD faceplate intact;
13.1.9. driven by any persons other than those authorised by DMC and set out under the heading 'Driver Details' in the Motor Rental Agreement;
13.1.10. damaged by submersion in water;
13.1.11. used for any illegal purpose or for any race, rally or contest;
13.1.12. used to tow any vehicle or trailer;
13.1.13. used to carry passengers or property for hire or reward;
13.1.14. used to carry more than 4 persons in total (inc. driver);
13.1.15. used to carry volatile liquids, gases, explosives or other corrosive or inflammable material otherwise used in breach of the obligations under this Agreement; or
13.1.16. used to transport or house any animals (including pets).
14.1. You acknowledge that these are vintage vehicles and as such can malfunction unexpectedly. You agree that no refunds will be made in these circumstances other than a refund for the unused full days of rental once the Vehicle has been returned to the collection point.
14.2. You shall take all reasonable steps to properly maintain the Vehicle, including oil checks every day.
14.3. DMC will reimburse you for expenditure reasonably incurred in rectifying any mechanical failure to the Vehicle (not including the water system, refrigerator, heating, audio and DVD equipment ) provided that:
14.3.1. you produce relevant receipts;
14.3.2. you have received the prior written consent of DMC; and
14.3.3. the damage is not due to your negligence, willful misconduct or breach of this Agreement.
14.4. You will be responsible for the cost of repairing or replacing tyres damaged during the Rental Period although DMC will reimburse you for expenditure reasonably incurred if;
14.4.1 you produce relevant receipts;
14.4.2 the tyre is defective and is returned to DMC for inspection; and
14.4.3 the manufacturer accepts liability under its warranty.
14.5 AA Relay breakdown cover is a finite resource and must be treated as such. If you call out the AA unnecessarily (for example, you have allowed the engine battery to run flat or your have flooded the engine) then a flat charge of Ј100 will be levied and deducted from your deposit.
15. Accidents or Damage
15.1. In the event of any accident, loss or damage arising out of the use of the Vehicle, you will:
15.1.1. notify DMC by telephone straight away;
15.1.2. obtain the names and addresses of third parties and any witnesses and report the event to the nearest police station;
15.1.3. complete an accident report form;
15.1.4. not make any admission of liability to other parties, settlement offer or other like offer;
15.1.5. procure that any writ of summons, summons or other document relating to any proceeding arising out of such accident is forthwith delivered to DMC at its registered office; and
15.1.6. assist DMC and its insurers in handling any claim arising from any event, including without prejudice to the generality of the foregoing permitting proceedings to be brought by DMC in the name of the Customer and defending any proceedings brought against the Customer (including providing all relevant information and attending Court to give evidence).
15.2. You acknowledge that the excess or other amount due by you in respect of any damage arising from an accident, loss or damage is payable at the time of reporting the event and not at the completion of the Rental Period.
16. Termination of Agreement
16.1. You acknowledge that DMC may terminate this Agreement and repossess the Vehicle at any time, without notification to you, and that you will pay the reasonable costs of repossessing the Vehicle, including towing charges if;
16.1.1. you are in breach of any term of this Agreement;
16.1.2. you have obtained the Vehicle through fraud or misrepresentation;
16.1.3. the Vehicle appears to be abandoned;
16.1.4. the Vehicle is not returned on the agreed return date or DMC reasonably believes that the Vehicle will not be returned on the agreed return date; or
16.1.5. DMC considers on reasonable grounds, that the safety of passengers or the condition of the Vehicle is endangered. You understand that in the event of such termination or repossession, you have no right to a refund of any part of the rental charges or the Security Deposit.
17. DMC reserves the right, at its absolute discretion, to substitute a comparable or superior vehicle for the Vehicle. In that event, you shall not be liable for any increased rental or other charges save for any addition running costs pertaining to the substitute vehicle. Such substitution shall not entitle you to any refund and does not constitute a breach of this Agreement. In the event of breakdown or the booked vehicle becoming unavailable and if a substitute vehicle is not available then DMC will refund the cost of the hire on a daily pro rata basis. You agree that you indemnify DMC against any consequential loss incurred by you, if for some reason DMC has to cancel your booking or cannot provide a substitute vehicle.
18. Subject to its obligation to deliver the Vehicle or an appropriate substitute vehicle, you release DMC, its employees and agents, from any liability to you (regardless of who is at fault) for any loss or damage incurred by you by reason of this Agreement, including but not limited to:
18.1. Any loss or damage caused by breakdown, mechanical defect, accident or the Vehicle being unsuitable for my purpose;
18.2. Any loss or damage to any property left in or on the Vehicle, in any service vehicle or on any DMC premises or recovered or handled by DMC;
18.3. Subject to any insurance arrangements agreed with DMC, you hereby indemnify and shall keep indemnified DMC, its employees and agents against any claims, demands and expenses (including legal costs) incurred or sustained by them or any of them by reason of your use and/or possession of the Vehicle.
19. You acknowledge that DMC retains title to the Vehicle and that you possess the goods as a mere bailee only. You do not have any right to pledge DMC’s credit in connection with the Vehicle and agree not to do so. You shall not agree, attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, or otherwise part with or attempt to part with the personal possession of or otherwise deal with the Vehicle.
20. Any changes to this agreement must be in writing and must be signed on behalf of DMC and by you.
21. When the Customer comprises of more than one person, each person is liable jointly and severally for all obligations of the customer pursuant to this Agreement.
22. You warrant that all information supplied by you to DMC in connection with this Agreement and the Vehicle rental is true and accurate.
23. This Agreement shall be governed by and construed in accordance with the laws of England. All disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the English Courts.
24. This Agreement constitutes the entire agreement of the parties and there are no other oral undertakings, warranties or agreements between the parties relating to the subject matter of this agreement. If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect.
Contact Details for Drivemycamper:
Tel 01737 224168
Correspondence address and registered office
24 St Mary’s Road
Surrey RH2 7JJ
Company Registration Number 7157225